Delete your account

You can delete your DeisBikes account at any time. It takes effect right away.

In the app

1. End any ride in progress.
2. Open Profile and tap Delete account, then confirm.

On this page

If you don't have the app any more, confirm your email with a code and delete the account here. End any ride in progress first.

Can't get the code? Email deisbikes-support@brandeis.edu from the email address you sign in with, and we'll delete it for you.

What gets deleted

• Your name, phone number and sign-in, so you can no longer sign in.
• The start and end locations of your rides, and the text and photos of reports you filed.

What we keep

Ride and report records without your name or locations, for safety, damage and theft investigations and aggregate reporting to Brandeis.